Hero's motorcycle selling vehicles online will also offer aftersales service.

Hero MotoCorp (Hero MotoCorp) has announced the launch of its online sales platform - eShop (eShop) to give customers fully digital shopping experience. Under this, customers can now buy vehicles of their choice, be it scooters or motorcycles, directly from the company's website. After which customers will no longer need to go to the dealership. The entire purchase process will be online.

how you choose your favourite vehicle

Image-google | by-Gaadiwaadi

eSHOP is now appearing on Hero MotoCorp's official website for India. When shoppers wishing to buy Hero's motorcycle or scooter online will go to the website, then the option of eShop will appear here. Clicking on this link will open a website for online shopping. On this, complete information is given to the customers through all the relevant steps of making a vehicle purchase decision, buying a vehicle and taking delivery. This includes the latest on-road price of the vehicle, livestock status, online document submission, dealership information, finance options, sales order preview and confirmation, VIN location and delivery details. The customer can choose the bike or scooter of his choice as well as variants, colours and city of his choice.

Assistant will help in shopping

After payment, the customer is given an e-receipt with a unique OTP number for verification. Once the verification work is completed in the system, the selected dealer appoints a sales assistant for the customer. If the customer is willing, then the option of retail finance option is also given during the payment process. The sales assistant gives all kinds of information to the customers and guides them to the subsequent stages of documentation, finance, invoicing, insurance, registration and delivery (option of home delivery).

Take the desired delivery

Image-google | by-Hero MotoCorp

After the order process is complete, an SMS is sent to the customer with a link that takes him to the document uploading section. After verification, the sales order preview is sent to the customer and an invoice is created. The application for registration of the vehicle is made by the dealer and the vehicle is delivered according to the customer's choice. There are options for home delivery or delivery at the dealership. During delivery, some important documents are signed by the customer, which are required in the RTO.

Digital aftersales service launched

Apart from this, Hero MotoCorp has also launched several digital aftersales services. This includes an app-based service booking and increases in workshop operating hours, including digital service job cards and acknowledgement receipts being offered for the first time in the industry. Using the Hero MotoCorp mobile application, customers can pre-book their car's service at their nearest service centre. Apart from this, they can also avoid any kind of paperwork and physical contact in the workshop for which they can prepare their own service job-cards and get a digital acknowledgement.